Contact Us

Thank you for your interest in our products! We are always happy to answer any questions about our pedals and our brand via email!

To purchase a product in one of the countries listed below, please contact sales@sound-service.eu

Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland

For United Kingdom, please contact orders@soundservice.uk

For all other countries please contact Citadel Electronics directly.

Please note: We sell our guitar pedals exclusively through authorized distributors and retailers. We do not sell directly to customers.

For warranty or service inquiries:
If you have a warranty or service question, please first contact the store where you purchased your pedal. They are your primary point of contact for warranty claims.

For other inquiries:
If you need to reach us directly, please use the form below or email us at info@citadel-electronics.com. We’ll get back to you as soon as possible.